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Terms and Conditions


All prices on our website are in New Zealand Dollars this includes GST unless stated otherwise.

Refund and replacement Policy

Our standard rubber products are refundable within 7 days if still in new condition, with proof of purchase.

We do not refund delivery costs unless the product was faulty.

We do not refund or replace custom products unless;

  • We measured for the product and the measurements were wrong.
  • The products were faulty.


We deliver to New Zealand addresses only. See our Shipping and Deliveries section for more information.


Able Axcess do not accept responsibility for issues arising as a result of advice or measurements given by agents outside of our company.

Here's what some of our customers say:

I want to thank the team at Able Axcess for their prompt, professional service. I can highly recommend them. What an awesome team. The ramp was put up in no time and now Tom has easy access to get outside without any worries about stairs. Thank you.

Sarah, Auckland